48V 17Ah / 20Ah Ebike-akku XF900:lle

#279589111030
Unfortunately, I’ve not received the battery. I’m trying to work with FedEx to locate but have not had any success.

I had some minor shipping damage and later on my battery case cracked in the center for no apparent reason. Alec and Jake resolved my problem and sent out warranty replacements within one day. Their customer service and tech-support go far beyond expectations and for some reason my account wouldn’t let me submit a support ticket so with a phone call in a couple of emails they took care of everything for me personally. I just want everyone to know how incredible the Utah office is and how friendly helpful everybody that I’ve spoken to has been. 110% service rating.

I bought my XF900 the end June 22’. I had a warranty issue and the took care of me quickly. It’s been my experience that these E-bike companies only have sales available by phone which is understandable as they’d have so many calls for service that in the end would be reflected in the cost of product. So, just realize you will have to use the chat but be confident as it is efficient and this a great company I’d strongly recommend. In fact, I’m about to buy a buddy 2nd bike. Thanks Cyrusher! I’m happy customer who loves his bike.