How to Offer a Test Ride Service as a Cyrusher Test Ride Spot

To ensure a seamless and professional experience when offering a test ride service as a Cyrusher test ride spot, here are the key steps to follow:

1. Prepare the Test Ride Environment

• Ensure you have a safe, well-maintained area to host test rides. This could be a park, parking lot, or low-traffic roads where the rider can comfortably try out the bike.
• Make sure the e-bikes are fully charged and in good working condition, with all safety features (lights, brakes, etc.) tested prior to the ride.
• Check the local laws or regulations regarding the test rides in public spaces.

2. Set Up the Test Ride Area

• Set up clear signs or designated spaces to guide customers where they can start the test ride.
• Provide an easily accessible registration point where riders can sign the Test Ride Waiver.
• Have all necessary safety gear on hand, including helmets and reflective vests if needed.

3. Register the Rider

• Collect the customer’s ID for verification.
• Ensure the rider meets the age and health requirements.
• Have the rider read and sign the Test Ride Liability Waiver.
• Collect any other required information, such as emergency contact details.

4. Pre-Ride Briefing

• Educate the customer about the bike they will be riding, including its features, motor power, battery range, and any other key selling points.
• Explain the throttle, pedal-assist modes, and how to operate gears.
• Ensure the rider understands how to operate safety features like the horn, lights, and brakes.

5. Safety Check and Gear

• Provide a helmet (if the rider does not have their own) and ensure it fits properly.
• Double-check that the customer is comfortable with the bike before starting.
• Remind the rider of the importance of following all road rules and riding safely.
• Check that the bike is in good mechanical condition, especially brakes and tires.

6. Supervised Test Ride

• Supervise the rider if necessary, and observe their test ride to ensure they are safe and comfortable.
• Allow them to experience different modes (pedal assist, throttle) and try the bike on various terrain types if possible.

7. Post-Ride Feedback and Questions

• Ask the rider for feedback on their experience.
• Answer any additional questions about the bike’s performance, maintenance, or purchase process.
• Offer further insights on how the bike can meet their specific needs (e.g., commuting, off-roading).

8. Close the Sale

• Provide a personalized test ride link to encourage them to complete the purchase through your referral.
• Offer details about any ongoing promotions, discounts, or incentives for purchasing the bike.
• Provide details on how they can join the Cyrusher community and continue receiving support after their purchase.

9. Document the Test Ride

• Take note of the test ride experience, including any special requests or feedback from the customer.
• If applicable, send a follow-up email or SMS thanking them for participating and providing details about how they can proceed with purchasing.

10. Submit Commission Details

• Our system will automatically record orders that have been generated from the test rides you provide.

• If you notice a missing order, please provide a photo of the customer’s signed waiver along with the customer’s email address or order number.