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Hey CJ, Stroud, I just wanted to make a big thank you to Jake join the party for helping me so much with my bike. Every time I’ve had a little problem he was always there to fix it. And he turned me onto extra derailer hangers, which I highly recommend to anyone Taylor, who may ride in the woods, because no matter your skill level. You could clip some thing and knock your derailleur crooked so I purchased three of them for just in case. But mainly, I want to complement the incredible level of customer service and tech-support from Jake Carl at the Ogden office.

I have the new battery and it is working perfectly. I returned to damaged one for repair or replaced. I have had no response to the original battery.

Cyrusher has great so customer service every time, I'm so glad I purchased this bike rather than another brand. The bike is fantastic and customer service is great, shipping is quick and accurate.

Hey CJ, Stroud, I just wanted to make a big thank you to Jake join the party for helping me so much with my bike. Every time I’ve had a little problem he was always there to fix it. And he turned me onto extra derailer hangers, which I highly recommend to anyone Taylor, who may ride in the woods, because no matter your skill level. You could clip some thing and knock your derailleur crooked so I purchased three of them for just in case. But mainly, I want to complement the incredible level of customer service and tech-support from Jake Carl at the Ogden office.

I love them I have a back disease and I can't twist around

I love them I have a back disease and I can't twist around

Great service, they mailed me a small part I lost 4 years after I bought bike

Great service, they mailed me a small part I lost 4 years after I bought bike

Overall experience was very slow. There should be a site on the internet where you can look up and purchase broken or warn out parts, for a specific bike like my XF800 [from a Cyrusher warehouse]. To bad there is no catalogue or PDF to order from. Ordering parts from a bike mechanic in china is slow and it takes time.

Overall experience was very slow. There should be a site on the internet where you can look up and purchase broken or warn out parts, for a specific bike like my XF800 [from a Cyrusher warehouse]. To bad there is no catalogue or PDF to order from. Ordering parts from a bike mechanic in china is slow and it takes time.

Where can you tell me is my other part of this paid up order. I haven’t heard f about the Status of this order my tool kit and my helmet? Please advise before I have to seek other means of getting the status of my full order. Thank you .

Where can you tell me is my other part of this paid up order. I haven’t heard f about the Status of this order my tool kit and my helmet? Please advise before I have to seek other means of getting the status of my full order. Thank you .

Absolutely love my 690max.customer service top notch. FedEx delivery out of Spartanburg s.c. Not so hot.Delivered day late,changed tracking info at last minute.

Absolutely love my 690max.customer service top notch. FedEx delivery out of Spartanburg s.c. Not so hot.Delivered day late,changed tracking info at last minute.

Hey CJ, Stroud, I just wanted to make a big thank you to Jake join the party for helping me so much with my bike. Every time I’ve had a little problem he was always there to fix it. And he turned me onto extra derailer hangers, which I highly recommend to anyone Taylor, who may ride in the woods, because no matter your skill level. You could clip some thing and knock your derailleur crooked so I purchased three of them for just in case. But mainly, I want to complement the incredible level of customer service and tech-support from Jake Carl at the Ogden office.

I have the new battery and it is working perfectly. I returned to damaged one for repair or replaced. I have had no response to the original battery.

Cyrusher has great so customer service every time, I'm so glad I purchased this bike rather than another brand. The bike is fantastic and customer service is great, shipping is quick and accurate.

Hey CJ, Stroud, I just wanted to make a big thank you to Jake join the party for helping me so much with my bike. Every time I’ve had a little problem he was always there to fix it. And he turned me onto extra derailer hangers, which I highly recommend to anyone Taylor, who may ride in the woods, because no matter your skill level. You could clip some thing and knock your derailleur crooked so I purchased three of them for just in case. But mainly, I want to complement the incredible level of customer service and tech-support from Jake Carl at the Ogden office.

I love them I have a back disease and I can't twist around

I love them I have a back disease and I can't twist around

Great service, they mailed me a small part I lost 4 years after I bought bike

Great service, they mailed me a small part I lost 4 years after I bought bike

Overall experience was very slow. There should be a site on the internet where you can look up and purchase broken or warn out parts, for a specific bike like my XF800 [from a Cyrusher warehouse]. To bad there is no catalogue or PDF to order from. Ordering parts from a bike mechanic in china is slow and it takes time.

Overall experience was very slow. There should be a site on the internet where you can look up and purchase broken or warn out parts, for a specific bike like my XF800 [from a Cyrusher warehouse]. To bad there is no catalogue or PDF to order from. Ordering parts from a bike mechanic in china is slow and it takes time.

Where can you tell me is my other part of this paid up order. I haven’t heard f about the Status of this order my tool kit and my helmet? Please advise before I have to seek other means of getting the status of my full order. Thank you .

Where can you tell me is my other part of this paid up order. I haven’t heard f about the Status of this order my tool kit and my helmet? Please advise before I have to seek other means of getting the status of my full order. Thank you .

Absolutely love my 690max.customer service top notch. FedEx delivery out of Spartanburg s.c. Not so hot.Delivered day late,changed tracking info at last minute.

Absolutely love my 690max.customer service top notch. FedEx delivery out of Spartanburg s.c. Not so hot.Delivered day late,changed tracking info at last minute.