A: Yes, you can mix and match any two models across our lineup with zero codes required—the discount calculates and applies 100% automatically in your cart and at checkout. Eligibility is tiered strictly by the unit price of each individual bike before bundle deductions:

• Tier 1 (Flagship Duo): Both bikes priced at €1,499+ each ➔ Automatic €300 OFF applied instantly.
• Tier 2 (City & Folding Duo): Both bikes priced under €1,499 each ➔ Automatic €100 OFF applied instantly.
• Mixed Tiers: One bike over €1,499 and one under €1,499 ➔ Automatic €100 baseline deduction applied instantly.(Note: The bundle discount applies per order once two qualifying bikes are added to your cart. No voucher code entry needed.)

A: The Black Friday Duo Discount (€300 or €100) and all included factory accessories are pre-programmed to apply automatically at checkout. To ensure fair promotional pricing, only one primary promotion applies per transaction. If you have a personal voucher (such as the 10% Returning Customer VIP code or a €50 Referral Reward), our checkout system will automatically apply whichever promotion gives you the greater total saving.

A: Verified existing Cyrusher owners enjoy an exclusive 10% OFF storewide across all e-bikes, extra batteries, and accessories throughout the Black Friday event.

To redeem, simply log in using the email linked to your previous bike purchase, or enter your VIP customer code sent to your inbox. (Note: The 10% loyalty discount applies across your entire cart but cannot be stacked simultaneously with the €300 Duo bundle bonus.)

A: Our Black Friday referral program rewards both you and your fellow rider:

• For Your Friend: Receives an instant €50 discount on their first e-bike order using your unique referral link.
• For You (Referrer): Once your friend's order is fulfilled, your account receives a €50 discount voucher plus 50 reward points (redeemable as €50 credit toward future orders, spare batteries, or riding accessories).(Referral rewards have no expiration date during 2026 and can be redeemed directly on cyrusher.eu.)

A: No purchase is necessary. Simply register your email in our Week 1 giveaway module. If you don't win in Week 1 (Thermal Face Covers), your entry automatically rolls over into Week 2, Week 3, and Week 4's higher-tier unlocked prize pools. Each verified rider can win once across the 4-week campaign. Winners are chosen at random each Monday and contacted directly via email.

A: Entry is 100% automated upon checkout. Every completed e-bike purchase placed on cyrusher.eu during Black Friday automatically enters the grand prize pool:

• 1st Prize (3 Winners): Heavy-Duty E-Bike Car Racks (€699 value each)
• 2nd Prize (5 Winners): Genuine Cyrusher High-Capacity Lithium Batteries (€450 value each)
• 3rd Prize (20 Winners): Waterproof Pannier Bag SR100 Sets (€104 value each)(Winners will be announced and notified following the conclusion of the event.)

A: They are 100% guaranteed factory inclusions, not a raffle. Models displaying an "Included Gift" badge (such as Fender Sets, Front Baskets, or Rear Racks) will automatically ship inside the factory box with your bike at no additional cost.

A: Black Friday is a peak global shopping event, and European courier networks face heavy volume congestion and unavoidable transit delays toward late November. We strongly recommend ordering as early as possible.

• Price & Gift Parity: All early Black Friday prices, €300/€100 duo savings, and included gear are fully locked in right now—pricing will not decrease further during the official Black Friday week.
• Beat Regional Freight Backlogs: Ordering early ensures rapid dispatch from our central European logistics hub ahead of peak transport volume.
• Secure Limited Stock Allocation: EU warehouse allocations are strictly reserved on a first-come, first-served basis. Ordering early guarantees your preferred model, battery specification, and frame color before batches sell out.

🚚 Post-Dispatch Tracking & Transit Notice:

During holiday delivery surges, regional sorting hubs occasionally update tracking milestones with slight delays. If your tracking appears paused or displays an anomaly after dispatch, please allow 24–48 hours for courier systems to refresh, or contact our dedicated customer support team. We actively monitor all holiday dispatches to ensure your bike arrives safely.

A: All bikes dispatch directly from our central European fulfillment warehouse. Free insured ground delivery typically delivers within 3–7 business days across continental Europe depending on your destination country. Tracking numbers are automatically emailed once the shipment leaves our facility.

A: Every Cyrusher bike purchased during Black Friday comes backed by our official 2-Year European Warranty covering the frame, motor, controller, display, and battery pack. You also receive our 14-Day Test Ride Policy to ensure the bike fits your commuting routine with complete peace of mind.